Part of a UAE hospital-network pharmacy experience (demo)
Medicines, wellness & care kits — delivered in the UAE.
Shop over-the-counter medicines, vitamins and personal care, or send your prescription. Licensed pharmacists verify every prescription before anything is dispensed — and @burjeel, the assistant on the right, can answer questions, add items to your cart and take payment without leaving the chat.
Licensed pharmacists (DoH/DHA/MOHAP)
Every prescription order is checked before dispatch.
0% VAT on registered medicines
Devices and personal care show 5% VAT upfront.
Free delivery above AED 100
Delivery in 60 minutes in select areas.
Insurance & e-prescriptions accepted (demo)
Share your e-prescription reference and insurance card at checkout.
Shop by category
Pain & fever, cold & flu, vitamins, diabetes care, baby care and more — pick a category to see matching medicines.
Care kits
Ready-made bundles for common needs — travel, first aid, cold & flu, new parents — priced together in AED and checked by a pharmacist.
How it works
From search to doorstep in four steps.
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Search or ask @burjeelSearch by brand or generic name, or describe what you need in the chat.
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Add to cart in the chat@burjeel adds items, shows AED prices and flags anything that needs a prescription.
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Pharmacist verifies prescription itemsA licensed pharmacist checks the prescription, dose and possible interactions.
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Pay securely & get delivery or pick upPay in the chat, then choose home delivery or collect from an outlet.
Find an outlet
Walk in for advice and pick-up at standalone and hospital pharmacies across the emirates — some open 24/7.
How prescription rules work
Every product in the catalogue carries a badge that tells you how it can be sold, in line with UAE pharmacy rules.
- OTC Over the counter — pain relief, vitamins, cold & flu and personal care. Add to cart and order directly; a pharmacist is available if you have questions.
- Rx Prescription-only — antibiotics, long-term medicines and many others. A licensed pharmacist must verify a valid prescription (for example your e-prescription reference) before anything is dispensed.
- CD Controlled & semi-controlled — these cannot be sold online. They are dispensed only in person at a pharmacy, against an original valid prescription.
Not sure what you need? Ask @burjeel.
Describe your symptoms or share your e-prescription reference — @burjeel suggests suitable products, flags anything that needs a pharmacist and builds your cart. In a medical emergency call 998.
+971 2 000 0000 (demo)